Mark Bond

Mark Bond

Expert Manufacturing Consultant

Mark Bond is an Expert Manufacturing Consultant with over 10 years of experience in manufacturing and processing. As a 22-year veteran of the British Army, Mark transferred his skills into a managerial role, leading change management and the development of supervisors. His achievements include reducing weekly wages by 7% in the first month, increasing output value by £3,000 pw by reducing mechanical downtime, improving output efficiency by 20%, boosting production volume by approx. 40%, and cutting manufacturing costs by approx. 25%.

WHY BOOK WITH MARK

  • Leadership, management, and command
  • Planning, goal setting, and strategising
  • Effective communication and problem solving
  • Organisational & data analysis, and process optimisation
  • Project management and collaboration
Mark Bond - Expert Manufacturing Consultant
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Over the course of 9 months and approximately 20 visits, Jonesco collaborated with Mark Bond from End 2 End Support Solutions. We enlisted Mark's expertise to provide an external perspective on our manufacturing operations and to offer recommendations for improvement.

From our first meeting, following a shop floor tour with Paul Edwards, Mark quickly identified several challenges. He spoke honestly and openly about his observations, asking for our input on why these issues were occurring. This approach set the stage for a productive collaboration.

Mark and I discussed potential solutions, and he proposed various strategies, offering to provide hands-on assistance when needed. He understood that our daily responsibilities could sometimes interfere with his visits, but he would always work around us including on a number of occasions where the visits required to be re-scheduled.

As the Head of Operations, I worked closely with Mark. During this time, he helped address numerous topics, including handling difficult conversations about accountability, improving production planning, and implementing KPI measurements. Here are some of our key achievements together:

  • Implemented Visual Management
  • Designed and Implemented KPIs
  • Enhanced Accountability
  • Introduced P.P.M. schemes
  • Reduced Lead Times
  • Designed and Implemented O.E.E.
  • Enhanced Problem Solving and Collaboration
  • Assisted in Establishing Monthly Operational Team Meetings

Overall, Mark is a straightforward, hands-on consultant who brings practical solutions. He effectively engages with all stakeholders and understands that no single solution fits all problems.

- Paul Edwards, Managing Director, Jonesco

Initially Mark was asked to come in as an Interim Operations Director, there were a number of reasons for this:

Both business owners felt we were working in the business not on the business

There were too many challenges within the business, some costing a significant amount of money

Structure and people challenges

Having used consultants in the past we found the way that Mark embeds himself within the business and spends the time getting to know the team adds real value to the offering of End 2 End support solutions, “he certainly hit the ground running”.

Mark has not only delivered in the areas that we planned, he has “delivered above and beyond expectations”.

Mark has bought many different aspects with him as a consultant to the business:

He has challenged the way we think

He has brought accountability to the business

He has introduced new ways of approaching what we do

Introduced us to a new collaborative partners allowing us to diversify our offering

We are now continuing to work with Mark in a more advisory role as we start strategic planning for the future, highlighting the true diversity of his offering.

- Andrew Dennis & Mark Evans, Kenray Forming Ltd

As an ex-business consultant with over 15 years’ experience and now 5 years as a business owner, I was always happy to use consultants in my business .

As the business had recently decided to internally promote a supervisor into a more senior manager role prior at our busiest part of the year, we specified to Mark the requirement of a managerial mentoring programme with additional support to ensure that the supply chain was managed efficiently.

Mark didn’t just deliver on what he was specified to do, he delivered above and beyond, when he says End 2 End he really does do what it says on the tin.

One of the real values that he brings to the project is that he spends a full day on site working within the business getting to know the culture of the team & business, this way he sees and hears exactly what is happening on the frontline.

He has remained flexible throughout the project, often taking on other tasks that were outside of the original parameters set. In doing this he has provided additional much needed support while still maintaining focus on the original project.

The business also benefitted from an increase in manufactured goods per hour by 10%.

Following his visits, he provides detailed reports of what has been delivered, what will be coming next, while providing suggestions for the good and benefit of the business longer term. I have shared these reports at board meetings and all Directors and the Chair. All have commented on how informative they are in adding benefit for the business to grow further.

He has given myself and the board plenty to think about going forward and once we have decided on the next project, we shall be re-engaging with Mark again very soon.

- Steve Gage, Managing Director, SPC

FULL BIOGRAPHY

As a manufacturing and processing consultant, Mark learned that the journey to improvement goes beyond merely teaching Lean principles or delivering reports and disengaging. His focus lies in the heart of your business—your people and culture. He provides tailored coaching, support, and solutions, understanding that one size does not fit all. To truly grasp your challenges, he immerses himself in your operations, spending a full shift on your shop floor, and partnering with your team. Together, he helps you navigate the entire operational chain from End 2 End, Looking at P.P.E (People, Process, and Equipment), and uncovering the root causes of your business challenges. Collaborating in this way instills a sense of ownership and accountability for the solutions. Once he has helped you collect the data from examining the operational chain, he implements the project solutions, which will elevate your production, enhance supply chain optimisation, improve quality, and boost efficiency, ultimately enhancing your overall business performance. These enhancements yield substantial time and cost savings. No elaborate reports, just a focus on enduring support and solutions tailored to your unique needs. Your success is his priority. Mark's aim is to be a different type of consultant. He spends the full shift with your team helping out and getting to the heart of your business challenges. He brings with his consultancy the following that can benefit your Manufacturing or Processing business:

  • A disciplined and motivated hands-on approach that supports your team from start to finish of the project.
  • A methodical approach to analysing your Operational chain from End 2End examining the efficiency of P.P.E (People, Process, and Equipment) • No fancy reports but help, support and solutions that generates lasting results
  • As previous clients have testified he is a consultant that does it differently and “delivers beyond expectations”

During his consultancy he has mentored in the following areas:

  • Operations Management,
  • Individual development,
  • Team development,
  • Supply chain management,
  • Production planning & Scheduling,
  • Developing & Implementing team KPI’s,
  • Developing & Implementing collaborative Operational meetings,
  • Problem solving,
  • Root cause analysis

During his consultancy he has advised on the following:

  • Strategy planning,
  • Budgeting,
  • Restructuring,
  • Lead times and production planning,
  • Development of business KPI’s,
  • Recruitment process,
  • Alternative methods of manufacturing,
  • Supply chain management

During his time as a consultant he previously delivered the following results:

  • Rebuilt and implemented new KPIs, enhancing performance tracking and decision-making. Fostering accountability.
  • Reduced warranty figures significantly
  • Increased production output
  • Reduced monthly spending with suppliers
  • Provided alternative manufacturing methods for products such as additive manufacturing, saving significant amounts of time and money while improving profit margin

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